How can we improve?

The app cannot be opened in iPhone XS Max. Pls help to fix. Thanks

3 votes
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

7 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • crystal commented  ·   ·  Flag as inappropriate

    I have the same problem of opening the app in Apple XS phone. The app just hang and can not be opened. I dont want to uninstall the app and reinstall as I have kept a lot of notes inside the app. Is there anyway to recover?

  • Lee Li Ern commented  ·   ·  Flag as inappropriate

    The app just hangs on splash page with the loading spinning. This is for iPhone XR

  • Adminoikos (Support Team, Oikos) commented  ·   ·  Flag as inappropriate

    Thanks for letting us know. We will take a look at the issue soon. In the meantime, could you help us with extra details - Where does the app load till? Splash screen or home page? Also, have you tried restarting and does that make any difference? Thanks!

Feedback and Knowledge Base